We were contacted after a fire sprinkler line burst on the 5th floor of a higher-end condominium building.

The failure flooded the originating unit and the two units directly below on the 4th and 3rd floors, with additional water impact to a common-area garbage closet and portions of the hallways.

The affected units were owned by three separate owners. We coordinated and managed the restoration for each owner individually while maintaining consistent communication with the property manager and the building developer. Each unit had different needs, upgrade requests, and occupancy concerns, requiring careful scheduling and clear documentation throughout the process.

During demolition in the 5th-floor unit, the owner noted the sprinkler closet had historically been cold. Investigation revealed air leakage through the exterior wall assembly. We removed additional drywall to fully expose the exterior condition, then sealed the wall with caulking and closed-cell spray foam before reinstalling insulation. This air-sealing and insulation work reduced cold air infiltration, stabilized temperatures, and lowered the risk of future freeze-related failures by improving the building’s thermal and pressure boundary.

The rebuild included new drywall, trim, cabinetry, countertops, flooring, and complete interior repainting. Stacked washer-dryer closets required tight clearances and the installation of power-vented exhaust systems with vacuum interlock switches. The project required careful coordination due to elevator use, noise limitations, and ongoing occupancy by other residents.

Displacement is never easy for homeowners. The owners elected to use the opportunity to incorporate upgrades not available at the time of original construction, and we partnered with them to execute those improvements, resulting in homes that exceed their original building standards.